It is no surprise that one of the most effective ways to increase the exposure of your company and reach new audiences is through effective social media marketing. Many business owners feel overwhelmed by social media platforms. You may be unsure how to effectively begin using these platforms, especially if you work in a service-based industry. Unfortunately, feeling overwhelmed can easily lead to undeveloped accounts and missed opportunities, which can make it difficult to keep up with your social media savvy competitors. At Houston Small Business Marketing, our team is dedicated to helping small and medium-sized businesses thrive! We know the best way to get the results you are looking for is by utilizing a comprehensive online marketing approach, which includes having an active social media presence.
Are you a business owner looking for professional social media marketing in Houston? At Houston Small Business Marketing we offer comprehensive digital marketing services to help your business grow organically online. Our goal is to help you reach new audiences and engage with your current clientele in a simple and effective way. These days your company’s social media accounts are an extension of your business that needs to be taken seriously in order to reach the right audience and stand out among your competitors.
Do I Have To Pay Social Media Platforms?
In order to have an account on these social media platforms, you do not have to pay. If you are interested in running paid ads on these platforms, our social media team can work with you to come up with an effective social media advertising campaign. These campaigns will be targeted towards your business’s specific needs in order to yield you the best results for your goals. Whether you are looking to increase engagement online, get your phone ringing, promote a specific product or service, or simply are interested in increasing your visibility, we can help you.
What Social Media Services Are Included With My Marketing Plan?
At Houston Small Business Marketing, we tailor our services to fit the needs of our clients. Most of the social media services we provide directly correlate to increasing the SEO value of your website. What this means is that each post we make on your social media accounts will be designed to help your business rank higher on Google. This is done by supplying healthy backlinks to your website from platforms that have high domain authority.
Domain authority is a way to measure the legitimacy and popularity of a website. Social media platforms such as Facebook, Instagram, Twitter, and more have higher domain authority than your website does. By making quality social media posts on these platforms that then link back to your website, you will begin developing a healthy number of external backlinks to your website. This will not only direct traffic directly to your page, but it will also provide you with behind-the-scenes SEO value. This can drastically influence your company’s position on Google.
There are many overlapping strategies that go into developing both, effective social media marketing and successful search engine optimization. Both of these goals are both focused on inbound strategies that organically build an audience. When done properly, the audience that is brought to your brand will already have an established interest in the services your business provides. Successful social media for businesses is formed with high-quality, industry-relevant content, that pushes the image of your brand into a fully formed concept that your audience recognizes as uniquely you. This feeds directly into search engine optimization because it focuses on a very similar goal. Beyond having your clients recognize you as a brand, search engine optimization focuses on search engines, such as Google, recognizing you as an expert in your field. Our team can help you to take control of how you are seen online by posting professional, informative, and unique content to your social media accounts. We keep your presence online growing so you can focus on your business!
While we work hard behind the scenes to increase your website’s domain authority and SEO value with quality social media posts that have reliable backlinks, there are many things you can do to help your social media become a successful and interactive way to directly communicate with your clients and potential clients.
Listed below are some ideas to help make your social media presence more dynamic.
According to Forbes:
5 Ways To Engage Consumers On Social Media
Social media gives your company the opportunity to connect and engage on a personal level with both current and potential customers. This avenue is a direct driver for business, as 74% of customers rely on social media to guide their purchasing decisions. However, you need more than simply a social media presence to help grow your business.
By having an overall strategy and using specific types of posts to reach your goals, social media can be a cornerstone of your marketing. Social media is more important than ever, with PwC finding that 58% of people have increased their social media use since the beginning of the COVID-19 pandemic, and 86% expect to maintain their current level of use.
Every social media post should have a goal and purpose that ties back to your overall brand strategy. Here are five types of posts that get results for businesses:
Pull back the curtain
Customers want to feel like they have a relationship with a brand.
Many companies create product-based social media posts, but behind-the-scenes posts can help potential customers feel connected to your brand. When you share how you create a product or post an accelerated version of creating a new window display, customers feel like they’re getting to know your company. This type of post can also help you fill gaps in your content and post consistently on your channels.
Employee-created informational videos that share tips or celebrations such as birthdays can help build rapport with customers. This level of sharing can translate into increased revenue, as 53% of customers say they are likely to buy from brands that are transparent on social media.
Many companies create very formal behind-the-scenes posts, but even an informational video of an employee speaking or a funny TikTok video showing the product loading process can help engage customers. Often, the most effective posts of this type use video, but images can work as well, especially if they include great captions. Whenever possible, direct people back to your website from your social media post. Your goal is to keep your website and online store at the center of interactions.
Behind-the-scenes posts are great to share on Instagram Stories and Facebook Stories, which are posts that are visible for 24 hours. In a Facebook survey, 62% of respondents said that they have become more interested in a brand or product after seeing it in Facebook and Instagram Stories.
Best channels: Facebook, Twitter (video), TikTok, Snapchat
Example: A pet supply company could tweet about the office pets. You could show a dog playing ball in the warehouse with an employee, and pictures of the fish tank in the lobby. For extra creativity, you could have the tweets come from the fish or dog sharing office updates.
Teach your followers
Businesses often create posts that talk directly about their product, such as discussing features and why someone should buy it. Instead, create posts that help customers see why they need your product and how they can get more use from it. For example, a specialty bakery can create posts that talk about how to cut a cake properly or how to set up an appealing cake table. Because 54% of social browsers use social media to research products, companies that show customers how to get more value from their products can increase sales by teaching people instead of selling to them.
You can either share content you’ve already created, such as an infographic or video or create new educational content specifically for these posts. While sharing other people’s content can be effective, this type of post involves your brand providing educational information — so creating your own unique content works best.
Videos work great for demonstrations, and they’re easy to share on Facebook, Twitter, and YouTube. Sprout Social Index found that 67% of consumers consider video to be the most transparent type of social media posts. For Twitter, you can create photos with captions that show different ways to use a product, or tips and tricks. Pinterest works well for sharing photos and infographics that give tips — or a link to an article that provides tips. If you sell to other businesses, consider creating a LinkedIn article that provides information about solving your business customers’ challenges.
Best channels: Facebook, Twitter (video), YouTube, TikTok, Pinterest, LinkedIn
Example: An insurance company can create a short video showing parents how to start a conversation with their kids about the dangers of drinking and driving. Through role-play, the video can give parents ideas of how to broach the topic and talking points to use in their own conversation. This type of content helps potential customers realize that the insurance agent understands their challenges and can provide more value than simply purchasing a policy.
Make them laugh
Companies often err on the side of being too serious and businesslike. However, Sprout Social found that 71% of consumers watch videos on social media to laugh. By using humor on social media, you can increase engagement with current customers and grow your follower count when people share your post with their friends.
However, humor can easily backfire — which is why many brands shy away. Start by considering your audience. Think about what they find amusing, as well as what would likely offend them. Also, think about whether the post is something that your followers would feel comfortable and compelled to share publicly on their timeline.
Creating a funny meme by adding words to an image is a simple and effective way to create a sharable humorous post. You can also use a video produced on a phone with outtakes or funny commentary. Customers appreciate brands showing their human side. TikTok is also a great way to make your followers laugh with funny musical parodies. With many people other than Gen Z now on TikTok, brands that target buyers in different generations may want to consider posting on the platform — for both education and comic relief.
Maintain your brand voice. Your social media posts should use the same tone and voice as all other communications. According to a survey from Stackla, 86% of consumers say authenticity influences which brands they like and support. Remember that your brand is speaking to your customers — not you, the person writing the posts.
Best channels: Facebook, Twitter, TikTok, Snapchat
Example: A dentist’s office gets the dentist and hygienist to create a TikTok to the latest song to show their fun side while also showing the proper way to floss teeth.
Share interesting content
By sharing content from other businesses and people who are interesting and relevant to your followers, you can build trust and increase your value. When you share another person’s blog post or infographic, they are more likely to share your content with their followers — which increases your exposure as well.
When selecting content to share, make sure that the originator shares similar values as your brand. Because curating high-quality content takes time, many brands will find content to share for the next week or month and then use a scheduling tool. By scheduling your posts ahead of time, you can set aside time each week to build your social media calendar and ensure consistency. To be as relevant as possible, be sure to include posts related to recent events or what’s happening in your customers’ lives.
One way to share content is to find blogs, articles, videos, and infographics posted on websites, and then create a new post with a link to the content. You can also share social media posts from another person or business that contains their content. By adding your own commentary in the post, even if it’s a share, you can increase the content’s value for your followers.
Best channels: Facebook, Twitter, LinkedIn
Example: A children’s clothing store can share news articles on the latest toy recalls, as well as articles about fun things to do with your kids during rainy days.
Sell your products
With 37% of consumers saying that social networks are their biggest source of inspiration for purchasing, promotional posts should be part of your strategy. However, posts that directly promote your products should make up only a small portion of your posts. When you create promotional posts, consider adding a reason buyers should purchase the product now. One reason could be a limited-time discount, or you could encourage customers to be the first of their friends to own a new arrival. You can also promote products that are timely, such as sharing that you have 10 sleds left in stock as a winter storm approaches. Be sure to include a high-quality picture and price information in the post.
Promotional posts should be created as shoppable posts, meaning customers can buy directly from the post, making it as easy as possible for someone to buy your product. Each month, 130 million Instagram accounts tap a shopping post to learn more about a product.
Because mobile shopping has grown in popularity, with 45% of people increasing their number of purchases from a mobile device since the COVID-19 pandemic began, be sure your posts are optimized for mobile and that products are easy to purchase, especially if you’re not using shoppable posts.
Best channels: Instagram, Pinterest, Facebook
Example: A hardware store could post a picture of a young boy holding the sled his dad just bought for the upcoming snowstorm, which will be the first time he sees snow. The post should include the price and also encourage customers to come to the store now — because there are only 10 in stock. Even though the store is brick and mortar, it creates a shoppable post using a Square Online Checkout link to allow customers to pay from home and pick up in the store.
Create a strategy to move forward
While social media has long been a cornerstone of marketing, the pandemic has increased usage among customers, which makes it even more important for businesses to devote time and resources to their social media. By carefully creating a social media strategy, following, and voice, you can gain followers and new customers for your business.
Digital Marketing Experts in Houston
Stop missing out on potential customers and become a force within your industry! From excellent web design and social media management to Google Business Listing optimization and a weekly-updated blog, the team at Houston Small Business Marketing is here to help you get to the next level. Grow your business when you expand your reach online. If you are tired of giving away potential customers to your competitors, contact us today! We dedicate ourselves to working closely with business owners to come up with a marketing plan that helps them succeed. We provide each customer with a free consultation for your website and social media to let you know how you can improve your placement online and grow your engagement with local potential customers looking for your services. Contact us today to learn more about the services we offer.
Houston Small Business Marketing
Houston Small Business Marketing
1415 North Loop West #950
Houston, TX 77008
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